Orders & Payment

How do I place an order with Onniso?

Step 1: Select the item(s) you would like to purchase and add to cart
Step 2: Checked you have a minimum order of RM 20
Step 3: Go to shopping cart and Checkout
Step 4: Login to your Onniso account or key in delivery details for new customer
Step 5: Select payment method and key in details
Step 6: Check the shipping and billing details
Step 7: Continue check out with payment
Step 8: Receive order confirmation email

Can I order without an account with Onniso?

Absolutely. You can order on Onniso website without an account and checkout with your email address only.

However, we strongly encourage all customers to create an account with Onniso for a better shopping experience. You can retrieve your order history easily, get updated with Onniso’s latest and attractive promotions and save time with your future order by simply selecting your previous delivery address.

 

How can I edit my shipping address after I have made payment?

You can email us at support@onniso.com. Please note that some orders are shipped shortly after order confirmation and it may not always be possible to make any changes.

How can I check my order status?

If you have an account with Onniso, you can login with your email address and password to check your order status under “My Orders”. Otherwise you can email us at support@onniso.com.

 

What payment methods do you accept?

We support the following payment methods at Onniso:

  • * PayPal
  • * Credit Cards – Visa, MasterCard, American Express and Discover
  • * Online Banking – CIMB , Maybank, Hong Leong Bank, Ambank, Alliance Bank, Public Bank, RHB Bank, Bank Islam, BSN, Affin Bank and Bank Rakyat

 

Do you keep my credit card details for future purchase?

Your security is of utmost importance to us and we take it very seriously. Every credit card transaction occurs within a secure environment and it is submitted directly to our payment partners. We do not retain your credit card information after your order is completed.

For more information on our privacy policy, please refer to Privacy Policy.

 

Will I receive any order confirmation after placing an order?

An order confirmation with order summary will be sent to you through email after you have placed your order. We will also send email notifications to keep you updated on your order status.