General Inquiries

What is Onniso?

Onniso is your destination for the coolest gifts and goods starting at just RM 1. With a wide variety of goods and the extremely low price, there’s always something new to score each and every day. We’re all about bringing you a whole new shopping experience — the convenience of shopping at your fingertip.

 

Why is there a RM 20 minimum purchase required?

Because we’re all about saving you tons of cash, a RM 20 order minimum helps us keep our prices and shipping costs irresistibly low. Don’t want to pay for shipping? Simply spend over RM 50 (WM) / RM 80 (EM) and shipping fees is on us!

 

Need help placing an order?

Send us a note at support@onniso.com or give us a call at +603-2725 9228. Our support hours are Monday – Friday, 9am – 6pm.

 

What should I do if I have trouble with logging in?

You can try to do the following:

  • * Check your login details. Your email address is your user name
  • * If you forgot your password or it’s not working, reset it using Forgot password link on the login page
  • * Ensure that your web browser accepts cookies
  • * If the site is down, please log in again after some time
  • * If you are still unable to login, please contact us at support@onniso.com